Last month I made the switch to Site5, away from Media Temple. The reason for doing so was because of terrible response times on Media Temple. This post is a quick follow up to share my experience of the first month on Site5.
First of all, response times have improved tremendously. The difference is like night and day. My average response time is now 750ms, down from 2,946ms in January.
Because migrating sites are a pain, I’m not really in a hurry since I still have months left on my Media Temple hosting plan. This means that some of my sites including buzzmedia.com.my are still on Media Temple. Bad decision. In February alone, there were at least 3 outages to the cluster that hosts my website:
- #1828 – (gs) Grid-Service Cluster.04 Unavailable
- #1849 – High Load on (gs) Grid-Service Cluster.04
- #1867 – Intermittent latency on (gs) Grid-Service Cluster.04
The last one is still ongoing and as I’m typing this blog post, here’s what I see on buzzmedia.com.my:
This is extremely, extremely frustrating since I can’t access my email as well. Needless to say, uptime for this month on Media Temple has been up and down like a yoyo.
I don’t know where Media Temple went wrong, but I’ve gone from being a fan to someone who can’t wait to get all my sites off. If you’ve found this blog post via Google, I hope that I’ll save you some headaches and heartaches by recommending that you forget about Media Temple and come join me at Site5 instead.
Note: For my monitoring methodology, I set the URL of my check to the WordPress login pages for theclickstarter.com (Site5) and buzzmedia.com.my (still on Media Temple). Since both checks are for the same page, the page weight should have been almost exactly the same.