: I’ve posted a follow up to this post – Site5 vs Media Temple, 1 month later
blogjunkie.net (and soon the rest of my sites) is now hosted on Site5. This was a tough decision to make, since it would involve migrating all of my sites but I felt that it was necessary because of the project that I’m launching in a few weeks. I didn’t want my members to have a poor site experience due to my web host, Media Temple.
Media Temple, I really wanted it to work out
I’ve been a customer of Media Temple for 2.5+ years. I was attracted to the benefits of their Grid Service because I had outgrown simple shared hosting but wasn’t smart enough to manage my own VPS. The Grid Service promised better scalability and reliability for USD20/month which I was happy to pay. However the Grid constantly had hiccups. In the beginning I decided to stick with Media Temple because of the hassle to switch web hosts and because of their great customer service.
Unfortunately things have deteriorated to the point where I can’t see the situation improving so I’m cutting my losses. In particular, the response times for the Grid Service is absolutely horrible. And lately their customer service ain’t that great either. I did my homework when planning where to move to and used Pingdom to monitor Media Temple’s uptime and response time. The Grid’s response time was consistently more than 2,000 ms, and regularly over 3,000 ms. Here’s the response time report for Jan 2011:
Media Temple Response Time Jan 2011
- If you’re curious, you can see the previous 3 month history at this link.
Read More »